In Summary: Opteq is an appliance based technology that provides powerful visibility, control , security and compression of network communications. Opteq provides Layer 7 visibility into network utilization and application performance. Integrating transparently, Opteq determines how WAN and Internet resources are utilized, identifies causes of performance problems, and provides a path to fix those problems.

• Increase visibility and simplify troubleshooting by isolating performance issues quickly.
• Identify the true nature of traffic and differentiate between mission-critical, recreational, and malicious traffic types, even over common ports.
• Monitor utilization and performance by link, application, or users.
• Track network latency times and quickly identify issues that are network-related.
• Establish and monitor service-level agreements for critical applications or links.
• Identify misbehaving users and malicious traffic.

Opteq traffic shaping / host pacing technology allows you to fix WAN and Internet performance problems. Shaping controls bandwidth utilization and application performance by actively preventing network congestion.

• Opteq allows you to ensure true QoS for mission-critical applications -- from voice and video to CRM and ERP.
• Eliminate the network as the source of performance issues.
• Quickly fix performance of critical applications by ensuring that bandwidth resources are allocated appropriately.
• Stop the cycle of bandwidth upgrades -- reclaim bandwidth by controlling recreational and malicious traffic and preventing inefficient networks.
• Control network congestion, traffic latency, and application response times (overcomes queuing deficiencies in routers and other devices).
• Compress iQ provides an advanced traffic compression option that leverages Opteq's application intelligence to compress traffic and accelerate application performance.
• Quickly increase WAN capacity over the same physical links.
• Improve application performance and user response times.
• Ensure that critical applications receive increased capacity.

How are partners using this technology to generate income ? Following are a few examples of typical services provided that are powered by the Opteq portfolio.

Analytical Service:
Protocol Analysis – is the process of capturing, viewing and analysing how a communication protocol is operating in a particular network architecture.

Application Profiling
Application profiling services are geared towards base-lining an application. Understanding what an application does and how it does it is essential in today’s environments. As businesses continue to grow, there is an ever increasing demand for fast applications. By the same token, there is the constant need to provide fast access whilst saving on bandwidth costs. Profiling an application provides detailed information showing how the application utilises valuable network resources which enables Business and IT to make more effective and responsible decisions regarding their business critical applications.
Benefits:
• Provides a better understanding of IT resource costs involved in running the critical application.
• Provides relevant information used to make effective financial decisions regarding the application.
• Increases the efficiency by reducing the amount of time spent in diagnosing application related problems when the application doesn’t perform as it should when it has been rolled-out.
• Provides information identifying the business owner’s usage of the network resources.

Application Analysis
Application analysis is the follow-on process from application profiling. Application analysis is a set of protocol analysis techniques for exploring underlying symptoms and a method of treating various problems regarding poor application performance which is achieved with protocol analysis. IT staff are always faced with poor application performance issues ranging from sporadic slow application response times to abnormal application timeouts. Root cause analysis identifies these issues and provides the necessary corrective actions that should be taken in order to resolve these issues.
Benefits:
• Application analysis significantly reduces the risk of encountering post-installation performance problems.
• Identifying and understanding poor application performance issues reduces running and maintenance costs associated with rolled-out application.
• Identifies the expected application response times required by business.
• Identifies the actual application response times.
• Identifies application bottlenecks.
• Application performance root cause analysis.
• Resolving chronic application performance.
• issues to ensure consistent service levels.

Network Audits
Businesses are reliant on IT infrastructure to provide fast and efficient delivery of their products and services. Streamlining and optimising these resources increases the organisations productivity. Network audits are aimed at determining the efficiency, performance and reliability of the IT infrastructure to reduce the costs associated with downtime and poor application performance. By using protocol analysis, Layer 7 analysts focus on providing valuable information that will aid in capacity planning, network configuration, network migration and application deployment. The outputs from a network audit can be used to baseline the current network setup, corrective actions and optimisations can be made and referenced back to the previous network audit. This information can then be used in defining thresholds for which triggers and alarms can be set for network monitoring and management.
Benefits:
• Document and baseline the current network trend information.
• Provide detailed information for capacity planning i.e. network visibility.
• Reduce the risks associated with network migrations.
• Ensure that deployed applications perform optimally in the production environment.
• Generating accurate and meaningful thresholds for network monitoring and management.

Network Crisis Management
Costs associated with network downtime, or serious service degradation escalates exponentially the longer that services are impacted. Layer 7 analysts leverage their fault finding expertise to quick identify the root cause of the problem and find a solution. With Opteq you can identify and fix and traffic issues due to congestion. The end result is a network that is quickly back in business.
Benefits:
• Quickly identifying the root cause of the problem and not the symptoms.
• Reduce time and money spent misdiagnosing in treating the problem.
• Reduce network downtime, service degradation.

Opteq Services
WAN Bandwidth Managed and Monitoring Services – NOC (Also firewall, content filtering etc. All aspects of the Opteq portfolio)